Dedicated to superior results

DCI-ipadDCI has been providing quality technical expertise and exceptional customer service to all of our clientele since 1989. We immerse ourselves in all aspects of our client’s business to meet their challenging and ever-changing requirements. Our support team is available to help you on site or remotely with any technical emergencies. Support from DCI’s Network Operations Center (NOC) will allow your hotel to operate with confidence and reassurance. 24 hours a day. 365 days a year.

For any services needed please contact us:
Phone: 888.775.8300
E-mail: service@dci-design.com

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SUPPORT

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MAINTENANCE

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24 HOURS

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365 DAYS

DCI’s Network Operations Center (NOC) Highlights

  • Full Service, Limited Service or Customized Maintenance Plans
  • 24 x 7 x 365 Live Support (including all holidays)
  • 24 x 7 x 365 Emergency Dispatch Service
  • Remote Monitoring
  • NEC, MITEL & Hitachi PBX Maintenance Programs
  • Guaranteed Response Times Depending on Maintenance Plan
  • Critical Spare Parts Inventory
  • Guaranteed Parts Replacement Depending on Maintenance Plan
  • Remote Moves, Add, Changes or Deletes
  • Preventative Maintenance
  • Generate A Service Request by Phone, Email or Web Portal
  • 24 x 7 x 365 Hotel Guest Internet Support & Meeting Room Support
  • Time & Materials (T&M) Maintenance Available
  • Software & Hardware Updates
  • Block of Hours & Dedicated Technician Options Available

How may we assist you?

Let us know what you need. We will take care of the rest.